Billing Terms & Conditions

Billing Terms & Conditions

At Dual Drops, we are committed to providing a secure, transparent, and reliable shopping experience. Please carefully review our billing and payment terms before placing an order.

Accepted Payment Methods

We accept the following secure and widely recognized payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

All payments are processed through trusted and encrypted payment gateways to ensure maximum security. The availability of certain payment methods may depend on your location and device.

Pricing & Currency

All prices displayed on the Dual Drops website are listed in United States Dollars (USD).
The final order total, including product price, applicable taxes, and shipping fees (if applicable), is clearly displayed at checkout before payment confirmation.

Taxes & Duties

Applicable sales tax is calculated and applied at checkout based on your shipping address and local tax regulations.

Customers are solely responsible for any additional customs duties, import taxes, VAT, or government-imposed fees required by their country or local authorities. These charges are not included in the product price or shipping fees.

Payment Authorization

By placing an order, you authorize Dual Drops to charge your selected payment method for the full order amount, including products, taxes, and shipping fees (if applicable).

Orders are not processed or shipped until payment has been successfully authorized and verified. In certain cases, additional verification may be required to prevent fraud.

Payment Security

We use industry-standard security technologies, including SSL encryption, to protect your personal and payment information.

Dual Drops does not store, process, or have direct access to your full payment details. All sensitive payment data is handled securely by our certified payment providers.

Failed or Declined Payments

If a payment is declined or fails:

  • Please ensure your billing details are correct

  • Verify sufficient funds are available

  • Contact your bank or payment provider if the issue persists

Dual Drops reserves the right to cancel or place orders on hold in cases of repeated failed payments or suspected fraudulent activity.

Fraud Prevention

To protect our customers and business, Dual Drops may conduct security checks on certain transactions. Orders flagged as high-risk may be delayed, canceled, or refunded at our discretion.

Refunds & Chargebacks

Refunds, returns, and exchanges are handled in accordance with our Refund & Return Policy, available on our website.

Unauthorized chargebacks or payment disputes may result in order cancellation and account restrictions.

Contact Information

For any questions related to billing, payments, or charges, please contact us:

📧 Email: hello@dualdrops.com